Our Services

We offer both free and paid support depending on the level of help you need.

• Free: General guidance, claim checklists, and advice.

• Standard (KES 1,000): Claim review and follow-up assistance.

• Premium (KES 3,500): Full support — from claim preparation, insurer escalation, to settlement tracking.

You only pay once you’re ready for hands-on help.

Yes. Once you authorize us, our claim experts can communicate directly with your insurer to help speed up the process. We track updates, escalate delays, and make sure your issue reaches the right decision-makers — saving you time and frustration.

You can get additional help through contacting the partners on our platform or through our online chatbot.

You can pay securely via M-Pesa, bank transfer, or debit/credit card.
After submitting your claim details, our team will send a payment link or till number. Once payment is confirmed, we immediately assign a claim advisor to your case.

Absolutely. If you’ve had a poor claims experience, we’ll help you compare policies and switch to a more reliable insurer through our licensed partner network, including Online Advisors Insurance Agency Ltd.
You’ll receive free quotes and professional advice before making your decision.

Yes. We collaborate with partner advocates and legal consultants who specialize in insurance disputes. If your claim has been unfairly denied, we can connect you to a qualified lawyer to review your case, issue demand letters, or file formal complaints where necessary.