Docs Category: Claims Procedure
Claims Procedure
- GENERAL PROCEDURES
- 1. Claims Notification
- 2. Claims Verification, Registration & Acknowledgement
- 3. Appointment of Service Providers.
- 4. Motor Assessment and process
- 4.1 SETTLEMENT OPTIONS: MOTOR
- 4.1.1 Cash- in- lieu (CIL)
- 4.1.2 Repair authority
- 4.1.3 Constructive total loss
- 4.1.4 LPO’s and reimbursement for windscreen
- 4.1.5 Reimbursement for repaired vehicles, to agreed limits
- 5. Motor Theft and fire claims
- 6. Investigations
- Loss Adjustment for Non- motor Claims
- 7. Authentication